British Columbia (BC) Security Guard License Practice Exam

The tactical communication technique that involves not reacting to others' comments is deflecting. When an individual uses deflecting, they skillfully steer the conversation away from potentially volatile comments or criticisms without giving them the importance they might seek. This technique allows a person to maintain control of the situation by avoiding engagement with negativity or provocation, which can help to de-escalate tensions.

In contrast, redirecting involves shifting the focus of the conversation toward a different topic, usually to steer it in a more productive direction. Escalating, on the other hand, can lead to increased conflict, usually by adding emotional intensity or confrontation to the situation. Ignoring could imply completely dismissing what is being said, but it may not effectively manage the communication or handle the social dynamics involved. Therefore, deflecting remains the method that most effectively encompasses the idea of not reacting to comments directly.